Customer Care on Social Media

In Alianzo we don't always repond to users's queries the same way. Our answer depends a lot on the message we are receiving from them, the social network (don't compare Twitter's 140 characters to Facebook's friendliness) and whether…

Iran’s brands are the ones to most use…

Did you know that Iran's brands are the ones that most use Facebook? What about Bangladesh' companies having the highest percentage of Instagram profiles? We have analyzed all brands included in Alianzo that have at…

Map of Social Media (2015 edition)

We have been updating the Map of Social Media periodically (see 2009 and 2011 editions) and a lot has changed since the last time.Instagram and instant messaging systems such as Whatsapp have become more relevant…