Customer Care on Social Media

In Alianzo we don't always repond to users's queries the same way. Our answer depends a lot on the message we are receiving from them, the social network (don't compare Twitter's 140 characters to Facebook's friendliness) and whether…

US Online Banks on Social Media – Ally…

We have compared the social media profiles and strategies of the Top 8 most successful US Online Banks regarding their turnover. Notice that we have not taken into account the profiles that use Twitter only…